Michael Coates, JD | Friday 3:40 – 5:20 p.m. | 2 CE Hours

Michael Coates is a California-licensed attorney and a nationally recognized authority on medical lien law, lien recovery, and personal injury (PI) negotiations. With over a decade of hands-on experience, Michael has become the go-to expert for providers seeking to recover what they’re rightfully owed. He’s not only a top-tier negotiator, he is widely regarded as the nation’s leading expert on medical liens and Letters of Protection (LOPs), and is also an innovator, advocate, coach, and mentor.


Having seen both the pitfalls and the potential of the PI landscape, Michael has helped hundreds of medical providers recover millions from law firms of every size and style. His unique insight into the business of PI has fueled the creation of tools, strategies, and programs that deliver consistent and profitable results.


Michael is the founder of Personal Injury Made Easy, a company that equips providers, owners, and staff with a true business advantage in the PI space. He also leads PI Billing Pros, which serves as a dedicated, outsourced lien negotiation solution for medical professionals.

2-HR CE

Session Track

Session Title: The Personal Injury Advantage for Chiropractic


Course Description:
 Unlock one of chiropractic’s greatest growth engines with the expertise of nationally recognized PI attorney and medical-lien innovator Michael Coates. This session transforms the complexity of personal injury into a clear, effective process rooted in Expertise, Evidence, Effectiveness, and Excellence. Learn how to protect your work, strengthen documentation, negotiate strategically, and build lasting law-firm partnerships that elevate both outcomes and professional reputation. You’ll leave with practical tools to enhance recovery for your patients and position your practice for sustained, high-value growth.

Dr. Ronald J. Farabaugh, DC | Friday 10:15 - 11:50 a.m. | 2 CE Hours

Dr. Ronald J. Farabaugh, DC, is one of the most respected voices in modern chiropractic, bringing over 40 years of clinical, academic, and policy leadership to the profession. A Palmer College graduate, he has shaped national standards through his work in private practice, integrated care systems, guideline development, and high‑level consultation with payors and legislators. He currently serves as Vice President & National Physical Medicine Director for Advanced Medical Integration Group.


Dr. Farabaugh’s leadership includes serving as Past Chairman of CCGPP, Past President of the Ohio State Chiropractic Association and Ohio State Chiropractic Board, Councilor to the CCE, and Chairman of the ACA Research Review & Advisory Committee. He has also been appointed to multiple state and national healthcare advisory councils and has provided expert testimony in over 100 malpractice cases.


A prolific researcher, he has authored numerous peer‑reviewed publications and led the acclaimed 2024 Cost‑Effectiveness Systematic Review, which earned multiple national awards and is expected to influence payer policy and future legislation.


His honors include OSCA Chiropractor of the Year, Fellow of the International College of Chiropractors, and multiple Paper of the Year Awards. A sought‑after national speaker, Dr. Farabaugh is known for turning complex research into practical, outcome‑driven strategies.


At the 2026 ICS Annual Convention, he brings a timely and urgent message as chiropractors prepare for the 2027 Parity push—empowering doctors with clarity, evidence, and the tools to thrive in a rapidly evolving healthcare landscape.

2-HR CE

General Session

Session Title: Time to Set Your Office on Fire: Leveraging Knowledge, Research, and Evidence‑Based Care for Modern Chiropractic


Course Description:  As the chiropractic profession accelerates toward the 2027 Parity Legislation, DCs must be equipped not only with passion—but with data, strategy, and airtight clinical excellence. In this high‑impact, two‑hour session, Dr. Ronald Farabaugh combines decades of research leadership, payer insights, and medical‑director expertise to deliver one of the most important chiropractic trainings of the year.


Hour 1 — The Cost‑Effectiveness Paper… Now What?

The landmark 2024 systematic review proving the cost‑effectiveness of chiropractic care is already influencing national conversations. Dr. Farabaugh will break down what this paper means for your day‑to‑day practice, your advocacy, and your future in a value‑driven healthcare system.


You’ll learn:

  • How to interpret and present the study’s most compelling findings
  • How to educate legislators, employers, and payors using hard evidence
  • Strategies to reduce barriers to chiropractic access
  • How to use the data on Monday morning to grow patient confidence and increase referrals


This hour will leave you energized—fully equipped to use evidence as a weapon in a time when the profession must be louder, clearer, and more united than ever.


Hour 2 — Value‑Based Modeling: Secrets from a Medical Director

The future is value‑based care. It’s coming fast, and chiropractors who understand it will thrive. Those who don’t may face increased audits, denials, and reimbursement challenges.


Dr. Farabaugh will take attendees behind the insurance curtain to reveal:

  • The most common documentation and coding red flags
  • How and why chiropractors trigger audits
  • What payors actually look for in a clinical record
  • How to protect your practice through evidence‑based guideline adherence
  • How to align your care delivery with value‑based expectations


This session is not “about insurance”—it’s about clinical excellence, outcomes, and protecting your profession’s future.

Dr. Bart Green, DC, MSEd, PhD | Friday 1:30 - 5:20 p.m. | 4 CE Hours

Dr. Bart Green, DC, MSEd, PhD, is one of the most accomplished and influential figures in evidence‑based chiropractic, with more than 30 years of clinical, academic, military, and integrated‑care leadership. His career spans elite environments — from serving as the first chiropractor within Scripps Health to launching chiropractic services across multiple U.S. military medical centers, to teaching and mentoring at leading academic institutions.


A prolific scholar with over 130 peer‑reviewed publications, Dr. Green has shaped global discussions on spine care, epidemiology, interprofessional collaboration, and chiropractic education. His work appears in journals across public health, military medicine, sports medicine, and musculoskeletal science. He also serves as Editor‑in‑Chief of the Journal of Chiropractic Education, where he has modernized and expanded the field’s most influential academic platform.


Dr. Green’s impact extends far beyond academia. He has:

  • Opened and led chiropractic services within major hospital and corporate health systems, including Qualcomm and Stanford Health Care.
  • Served as a WHO Benchmarking Co‑Lead, helping define global chiropractic training standards.
  • Played a key role in the Global Spine Care Initiative, advancing international evidence‑based spine care models.


Dr. Green is known nationally for transforming complex research into clear, actionable strategies for clinicians — exactly the kind of clarity and evidence doctors need as the profession moves toward the 2027 Parity Legislation. His career embodies Elevation, Education, Empowerment, and Evidence.

SPEAKER SPONSOR

4-HR CE

Session Track

Session Titles:  1:30–3:10 p.m. — Assessment & Imaging for Hip Disorders: Knowledge and Skills to Blow Away Your Competition

3:40–5:20 p.m. — Chiropractic Is a Profession, Not a Procedure: Education and Scope of Chiropractors


Course Description:  This two‑part program provides:

  • Clinical mastery (hip disorders + imaging)
  • Professional identity strength (scope, education, historical context)
  • Legislative preparedness for the 2027 Parity fight
  • Research‑driven clarity and evidence, delivered by one of the most credentialed scholars in chiropractic


By the end of the afternoon, attendees will walk away with both the clinical excellence and the professional narrative needed to defend and advance chiropractic’s rightful place in the healthcare system.


Hours 1 & 2: Assessment & Imaging for Hip Disorders: Knowledge and Skills to Blow Away Your Competition

In a healthcare environment where musculoskeletal expertise is increasingly scrutinized, Dr. Green equips chiropractors with cutting‑edge assessment and imaging strategies for hip disorders — a rapidly evolving area of orthopedic knowledge.


You will learn:

  • How to differentiate key pain‑generating tissues.
  • How to perform clinical tests for complex hip pathologies, including FAI and labral tears.
  • How to integrate imaging, biomechanics, and evidence into same‑day clinical decisions.


This is more than technique — it is a confidence‑building diagnostic framework that strengthens your clinical authority in conversations with patients, medical providers, insurers, and policymakers.


Hours 3 & 4: Chiropractic Is a Profession, Not a Procedure: Education and Scope of Chiropractors

This is the session every chiropractor needs before the 2027 legislative battle.


Dr. Green examines the historical, political, and educational forces that have shaped the profession — including Iowa’s pivotal role in the earliest attempts to eliminate chiropractic from the U.S. healthcare system.


Attendees will explore:

  • How chiropractic education compares with other health professions.
  • How scope‑limitation efforts have evolved over the past century.
  • How DCs can articulate their training, competencies, and value in modern healthcare contexts.
  • How to convey parity messaging rooted in history, fact, and evidence — not emotion.
  • How to prevent future attempts to minimize or misrepresent the chiropractic profession.


This session empowers DCs to speak with legislative‑ready clarity about who they are, what they do, and why parity is not optional — it is overdue.

Dr. Adam Harcourt, DC | Saturday 1:30 - 5:20 p.m. | 4 CE Hours

Dr. Adam Harcourt is the owner of Imagine X Functional Neurology located in York, Pennsylvania with offices previously in Beverly Hills & Santa Barbara, CA. He is a Fellow of the American College of Functional Neurology (FACFN), Fellow of the American Board of Vestibular Rehabilitation (FABVR), Diplomate of the American Chiropractic Neurology Board (DACNB), and a 4th generation Doctor of Chiropractic. Dr. Harcourt is also an Associate Professor of Clinical Neurology at Carrick Institute for Graduate Studies, where he travels both domestically and internationally instructing doctors from around the world.


Dr. Harcourt has developed his novel Migraine and Concussion treatment programs based on the latest research, his years of experience seeing patients, and his passion for finding the root causes and correcting them. He has become the go-to doctor for these conditions and his treatment programs bring patients from literally all around the world.


Dr. Harcourt has also created a 150-hour post-doctoral program, also titled ‘Mastering Migraine’, with which he instructs doctors from all different backgrounds from around the world. Dr. Harcourt is also dedicated to giving back and has served on the Board of Directors at Jodi House Brain Injury Support Center in Santa Barbara, CA for many years, and was Board President from 2017-2018. 


Dr. Harcourt has presented multiple abstracts on Migraine, Concussion, Dysautonomia and Multiple Sclerosis at research symposiums over the past several years. He was a speaker at the International Symposium of Clinical Neuroscience (ISCN) on Migraine in 2018, and a presenter and chair at the Neurological Disorders Symposium (NDS) on his treatment of Migraine in 2019. He is also a sought-after speaker and has spoken at many different events across the U.S. on Migraine and Concussion treatment and diagnosis, podcasts, television interviews, and more.

SPEAKER SPONSOR

4-HR CE

Session Track

Session Title: The Role of Cervical Spine Care in Headache Management


Course Description:  Headache disorders affect millions of Americans and place a significant economic burden on the healthcare system—but emerging research continues to highlight the cervical spine’s critical role in both the onset and management of these conditions. In this evidence‑informed session, Dr. Adam Harcourt explores the dynamic relationship between the neck and common headache presentations, including how dysfunction in cervical structures can contribute to symptom generation, persistence, and recurrence.


Attendees will review the current literature supporting chiropractic care for headache management and gain clarity on where the research is strong, where gaps remain, and how manual therapies fit within the broader landscape of interdisciplinary care. Dr. Harcourt will also outline practical next steps clinicians can take to help advance the evidence base—empowering providers to contribute meaningfully to future research while elevating outcomes in daily practice.

Dr. Steve Kraus, DC | Friday 1:30 - 3:10 p.m. | 2 CE Hours

Dr. Steven J. Kraus, DC, FIACN, DIBCN, CICE, FASA, FICC, is one of Iowa’s most respected chiropractic leaders, a nationally recognized educator, and the current President of the Iowa Chiropractic Society. With over 36 years of clinical, policy, and multidisciplinary experience, Dr. Kraus has been a driving force in elevating chiropractic standards in Iowa and nationwide.


A graduate of Palmer College of Chiropractic, Dr. Kraus founded and operated a comprehensive multidisciplinary medical center for more than two decades and has since become a leading expert in impairment evaluation, digital radiography, documentation, and PI case management. Today he is President and owner of Biokinemetrics, the developer behind ChiroSight and Telerad imaging solutions used across the profession.


Dr. Kraus has earned numerous professional honors, including:

  • ICS President’s Citation Award
  • ICS Presidential Award for Outstanding Service
  • ICPC Provider of the Year
  • ACA Bulldog Award
  • Fellow of the International College of Chiropractors


He has held leadership roles including current President of ICS, Chair of the Iowa Board of Chiropractic Examiners, ACA Delegate, and national committee appointments supporting clinical quality, legislation, and EHR modernization.


A published researcher and the author of over 50 professional articles, Dr. Kraus is known for teaching clinically precise, legally defensible documentation and impairment rating methods that withstand payer scrutiny and strengthen patient outcomes. His expertise positions him as a crucial voice as the profession prepares for the 2027 parity battle, where accuracy, credibility, and evidence‑based reporting will be non‑negotiable.

SPEAKER SPONSOR

2-HR CE

Session Track

Session Title: Personal Injury Reports and Impairment Ratings


Course Description: As chiropractors take their place at the center of the 2027 Parity Legislation movement, the ability to produce airtight, evidence‑driven, and legally defensible documentation has never been more essential. In this high‑value session, ICS President Dr. Steven J. Kraus provides a masterclass in creating PI and impairment reports that command respect, protect cases, and strengthen professional credibility.


What You’ll Learn:

  • When and how to appropriately perform impairment ratings
  • How to accurately measure AOMSI using accepted scientific standards on cervical flexion/extension imaging
  • How to apply the AMA Guides 5th & 6th Editions to establish bulletproof permanent impairment ratings
  • What attorneys, insurers, and claims reviewers expect — and what they reject — in professional reports


Why This Matters — Especially Now:

In PI cases, your reports either build the case… or weaken it. Inadequate documentation, vague explanations, or non‑standard rating methods can cost patients settlements, reduce provider reimbursement, and erode referral trust. As we approach 2027, these weaknesses become vulnerabilities the profession cannot afford.


Dr. Kraus will show you how to produce reports that are:

  • Scientifically accurate
  • AMA‑compliant
  • Legally defensible
  • Written in the language attorneys and insurers rely on


This training strengthens not only your PI cases but your professional standing — empowering Iowa chiropractors with the clarity and competence needed for the parity fight ahead.

Dr. Ian McLean, DC | Saturday 8:00 - 11:50 a.m. | 4 CE Hours

Dr. Ian D. McLean, D.C., FPAC, DACBR, is one of the profession’s most respected chiropractic radiologists and a globally recognized educator. He serves as the Director of Clinical Radiology and Radiology Residency Program at the Palmer College of Chiropractic main campus and is a radiologist for Palmer Imaging Consultation Services.


A Diplomate of the American Chiropractic Board of Radiology, Dr. McLean has also completed extensive advanced MRI training and is known for turning complex imaging science into practical, clinically relevant insight.


His expertise reaches far beyond the classroom—Dr. McLean presents seminars worldwide and is deeply involved in the profession through the American Chiropractic Association and the Iowa Chiropractic Society.


He is widely published and served as a contributing author to Dr. Dennis Marchiori’s foundational text, Clinical Imaging with Skeletal, Chest, and Abdomen Differentials, used in chiropractic programs across the country. He was named a Fellow of the Palmer Academy of Chiropractic in 2010, recognizing his academic leadership and service.


Dr. McLean’s passion is helping clinicians elevate their diagnostic accuracy and sharpen clinical reasoning through deeper, more meaningful engagement with imaging—exactly the type of expertise chiropractors need as the profession advances toward the 2027 Parity Legislation.

4-HR CE

Session Track

Session Title: Decoding the Image: Advanced Imaging Insights for the Chiropractic Clinician


Description:

Most chiropractors read images. Dr. McLean teaches you how to decode them.


This advanced seminar is designed for clinicians ready to upgrade their diagnostic capabilities and transform routine imaging into a powerful clinical decision‑making tool. Drawing on his extensive radiology and MRI expertise, Dr. McLean guides attendees far beyond surface‑level interpretation and into the world of pattern recognition, biomechanical analysis, and high‑value red‑flag identification.


What You’ll Learn:

  • How to extract clinically actionable insights from both X‑rays and MRIs
  • How to identify subtle patterns that distinguish normal variation from true pathology
  • How to integrate biomechanical interpretation with patient presentation
  • How to use imaging findings to guide safer, more effective chiropractic care
  • How to avoid common misreads that lead to misdiagnosis or missed red flags


Dr. McLean equips chiropractors with the imaging intelligence needed to:

  • Strengthen diagnostic authority
  • Support evidence‑driven care plans
  • Communicate more effectively with medical colleagues
  • Build clinical documentation that withstands scrutiny


This is not just an imaging class—this is preparation for a more empowered, more respected chiropractic profession.

Dr. James Raker, DC | Saturday 1:30 - 5:20 p.m. | 4 CE Hours

Dr. James Raker, D.C., F.A.D.P., C.M.E., C.W.P., is one of the nation’s leading experts in chiropractic‑driven Occupational Medicine and the CEO of OccMed for DCs. With over 30 years of clinical experience, Dr. Raker has built a career at the intersection of chiropractic, workplace safety, and employer health services. His occupational healthcare leadership includes reducing recordable injuries for major companies—most notably achieving a 75% reduction for a 1,100‑employee manufacturing facility, dropping their incident rate from 17.9 to 0.85 for five consecutive years.


A pioneer in the field, Dr. Raker was among the first doctors in the United States to pass the DOT/FMCSA certification exam and become a Certified Medical Examiner. He has more than 20 years of DOT experience and has performed large‑scale onsite services, including 500 drug tests in a single day and 75 hearing tests in one day for employer clients.


Since 2012, Dr. Raker has taught Occupational Medicine services to chiropractors nationwide, presenting in states across the country and creating the OccMed for DCs Training Program in 2015. His teaching empowers DCs to expand into employer‑paid wellness, safety, and compliance testing with confidence and legal clarity.


Dr. Raker’s multidisciplinary background includes decades of clinical leadership at the Ark‑La‑Tex Health Center, hospital staff appointments, and extensive certification in diagnostic procedures, wellness instruction, occupational hearing conservation, and manipulation under anesthesia. He is also a licensed professional boxing ring doctor with more than 400 matches overseen.


Through his work, Dr. Raker has helped countless chiropractors unlock high‑value, cash‑based business models that strengthen community partnerships, elevate professional standing, and diversify practice revenue—while expanding chiropractic’s footprint in the workforce health arena.

4-HR CE

Session Track

Session Title: Occupational Medicine for DCs


Course Description:

Step into the rapidly expanding world of Occupational Medicine and discover how chiropractors can legally, confidently, and profitably deliver high‑value employer‑paid services—without relying on insurance. In this high‑impact session, Dr. James Raker, CEO of OccMed for DCs and a nationally recognized instructor in occupational health, breaks down the Federal and State regulations that authorize companies, school districts, municipalities, and government agencies to pay chiropractors cash for a wide range of wellness and safety tests.


You’ll learn how OccMed services create powerful new revenue streams while opening the door to steady patient referrals—often mandated by employers. Dr. Raker shares how DCs across the country have generated significant same‑day income, with some earning over $10,000 in a single day, all while strengthening community relationships and improving workforce health.


This session provides practical, immediately usable strategies that help chiropractors:

  • Deliver employer‑paid wellness and safety testing
  • Partner with companies, cities, and counties for ongoing services
  • Receive new patients at no cost, ordered directly by employers
  • Build compliance‑driven, cash‑based systems that expand practice stability


Presented by a doctor who has reduced recordable injuries for large employers, performed thousands of occupational screenings, and trained DCs nationwide since 2012, this program shows how Occupational Medicine can transform the profession’s role—and your practice’s future.

Dr. Robert G. Silverman, DC | Saturday 8:00 - 11:50 a.m. | 4 CE Hours

Dr. Robert G. Silverman, DC, MS, DACBN, DCBCN, CNS, CCN, CSCS, CIISN, CKTP, CES, FAKTR, is an award‑winning chiropractic physician, certified clinical nutritionist, bestselling author, and internationally sought‑after educator known for leading the profession at the cutting edge of functional and integrative health. He is the founder and CEO of Westchester Integrative Health Center, where he blends evidence‑based chiropractic care with advanced nutritional and functional medicine protocols to deliver innovative, outcome‑driven patient solutions.


A two‑time Amazon #1 bestselling author, Dr. Silverman wrote Immune Reboot and Inside‑Out Health—works that cemented his reputation as a leading voice in immune health, gut‑body science, and whole‑system optimization. He was honored as the 2015 Sports Chiropractor of the Year by the American Chiropractic Association’s Sports Council.


Dr. Silverman serves on multiple influential boards, including the Functional Medicine University Advisory Board, and holds key scientific and clinical consultant roles with NutriDyn, KBMO Diagnostics, and other leaders in the integrative healthcare industry. As a principal investigator, he conducted two FDA Level 1 clinical trials on laser therapy, advancing the science behind non‑invasive musculoskeletal care.


Renowned for his dynamic speaking style, Dr. Silverman presents nationally and internationally on functional nutrition, sports performance, laser therapy, gut‑immune health, and clinical integration. His work appears in peer‑reviewed literature and mainstream media, and he hosts the Proven Health Alternatives Podcast, where he interviews thought leaders shaping modern health and wellness.


With his unmatched blend of research, clinical insight, and practical application, Dr. Silverman continues to elevate chiropractic’s role at the forefront of functional health—empowering clinicians with cutting‑edge protocols that drive better outcomes and a stronger future for the profession.

SPEAKER SPONSOR

4-HR

Session Track

Session Title: Optimizing Longevity from the Inside Out: Laser‑Driven Functional Medicine for Today’s Chiropractic Clinician


Course Description:

Step into one of the most forward‑thinking areas of modern chiropractic care as Dr. Robert G. Silverman guides attendees through a groundbreaking, inside‑out approach to human performance and longevity. Drawing from the latest research in gut–brain communication, mitochondrial health, and low‑level laser therapy, this session reveals how chiropractors can integrate emerging science with hands‑on clinical application to elevate patient outcomes across all stages of life.


As longevity science accelerates, mounting evidence identifies mitochondrial dysfunction, neuroinflammation, vagus‑nerve dysregulation, and compromised gut‑brain signaling as central drivers of chronic disease and accelerated aging. Dr. Silverman connects these mechanisms in a clear, clinically relevant framework, showing how targeted nutrition strategies, functional testing, and non‑thermal laser applications can restore cellular efficiency, calm inflammatory pathways, and strengthen the body’s adaptive capacity.


Attendees will explore new research on laser‑stimulated electron transport, redox balance, vagus nerve modulation, and musculoskeletal repair—along with demonstrations and take‑home protocols they can implement immediately. From mitochondrial rejuvenation to gut‑matrix nutrition and neurological optimization, this session blends rigorous science with practical protocols, empowering clinicians to move beyond symptom management toward predictable, measurable improvements in healthspan.


Designed for chiropractors committed to delivering the next generation of functional, integrative care, this comprehensive training equips practitioners with the tools they need to support cognitive vitality, musculoskeletal health, metabolic resilience, and long‑term patient wellness in a rapidly evolving healthcare landscape.

Dr. Tim Young, DC | Friday 8:00 - 9:45 a.m. | 2 CE Hours

Dr. Timothy Young is a dynamic chiropractic leader known worldwide for his passion, purpose, and unwavering commitment to serving his community, his patients, and the profession with love, compassion, and gratitude. With over 30 years of clinical experience, Dr. Young has become one of the most recognized advocates for principled chiropractic care, blending technical mastery with deep human connection.


A graduate of Cleveland Chiropractic College, Dr. Young went on to found and serve as the first president of the Oklahoma Chiropractors’ Association. He is the creator of the internationally taught Focus Chiropractic Mastery program, which emphasizes specific adjusting, authentic communication, and the art of connecting with patients on a deeper level. He also leads Focus Foundations, a mentorship and coaching platform dedicated to supporting chiropractors at every stage of practice.


In addition, Dr. Young is the founder and president of FOCUS OKC, a nationally attended chiropractic conference known for its energy, philosophy, and commitment to advancing the future of the profession. While he runs one of the most successful chiropractic offices in the country and coaches doctors across the globe, Dr. Young models the importance of balance—placing family first as he and his wife Shannon raise their three children and enjoy their growing family of grandchildren.


A gifted teacher and captivating communicator, Dr. Young inspires chiropractors to reconnect with their purpose, strengthen their patient relationships, and deliver care with greater clarity, confidence, and heart.

SPEAKER SPONSOR

2-HR CE

General Session

Session Title: A Patient’s Point of View: How Effective Communication Impacts Clinical Outcomes


Course Description:

Every patient enters your office with four unspoken questions—What’s my problem? Can you help me? How long will it take? What will it cost?—and the chiropractor who answers these clearly, compassionately, and confidently unlocks better outcomes, stronger trust, and long‑lasting patient relationships.

In this powerful, practical session, Dr. Tim Young takes attendees inside the patient’s perspective, showing how communication—not just technique—determines compliance, satisfaction, and clinical success. Using real‑world examples and communication strategies refined over 30 years of practice, Dr. Young demonstrates how to shift from doctor‑centered explanations to patient‑centered conversations that resonate.


Chiropractors will learn how to:

  • Identify the true core concerns patients carry into every visit
  • Improve consultations by sitting knee‑to‑knee, eye‑to‑eye, heart‑to‑heart
  • Explain findings in clear, patient‑friendly language—not academic jargon
  • Provide informed consent that enhances clarity and reduces confusion
  • Set realistic expectations for recovery, timelines, and outcomes
  • Communicate costs transparently while reinforcing the value of care
  • Align communication with a patient’s goals and lived experience
  • Build trust that elevates retention, adherence, and overall results


Dr. Young opens the door to a communication model that transforms the patient experience—from uncertainty to understanding, from fear to trust, from symptoms to solutions. Attendees will leave with immediately applicable tools to strengthen connection, improve compliance, and elevate the clinical outcomes in their practices.